Terms of Use
Last updated: March 2026
By using Petfolia, you agree that your name, phone number, and location (city/state) will be publicly visible through your pet's QR Code. This is essential for the service to function and help return your pet if lost.
1. Acceptance of Terms
By accessing and using Petfolia, you accept and agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use the service.
2. Service Description
Petfolia is a digital platform for managing pet health records and creating QR code identification tags. The service allows:
- Registration and management of pet medical records
- Generation of QR codes for pet identification
- Public access to basic contact information via QR code scanning
- Pet transfer between guardians
3. Public Data and Privacy
3.1 Data Visibility
When you create a QR code for your pet, the following information becomes PUBLIC and accessible to anyone who scans the code:
- Your full name
- Your phone number (with area code)
- Your city and state
- Your pet's name and photo
3.2 Consent
By using the service and generating a QR code, you explicitly consent to making this information publicly accessible. This is necessary for the core purpose of the service: facilitating the return of lost pets.
3.3 Protected Data
The following information remains PRIVATE and is never shared publicly:
- Your email address
- Your complete street address
- Medical records and health history
- Your password and login credentials
4. User Responsibilities
You are responsible for:
- Providing accurate and up-to-date information
- Maintaining the security of your account credentials
- Understanding that your contact information will be publicly visible
- Using the service only for legitimate pet identification purposes
- Not using the service for fraudulent or illegal activities
5. LGPD Compliance (Brazilian Data Protection Law)
Petfolia complies with LGPD (Lei Geral de Proteção de Dados - Law 13.709/2018). The public sharing of your contact information is based on:
- Consent: You explicitly authorize data sharing by using the service
- Legitimate Interest: Facilitating pet recovery serves a legitimate purpose
- Data Minimization: Only essential contact data is made public
- Purpose Limitation: Data is used solely for pet identification and recovery
6. Your Data Rights
Under LGPD, you have the right to:
- Access your personal data at any time
- Correct incomplete or inaccurate data
- Request deletion of your account and data
- Revoke consent (by deleting your account)
- Export your data in a portable format
7. Service Limitations
- Petfolia does not guarantee that lost pets will be found or returned
- We are not responsible for misuse of publicly visible contact information
- The service is provided "as is" without warranties
- We reserve the right to suspend accounts that violate these terms
8. Modifications to Terms
Petfolia reserves the right to modify these terms at any time. Users will be notified of significant changes via email or platform notification.
9. Contact
For questions about these Terms of Use or to exercise your data rights, contact us at:
Remember: By continuing to use Petfolia, you confirm that you understand and accept that your contact information will be publicly accessible through your pet's QR code, and you consent to this for the purpose of pet recovery.